Meet the family

 At Alexar, we treat every customer like a valued member of our family. Just as our parents instilled in us we operate an open-door policy, we encourage open communication, feedback, and discussions. 

Choosing us means becoming part of something special. We won't be angry if you don't choose us, just disappointed that you'll miss out on the exceptional experience we offer.

We hold honesty and transparency as our highest values. 

We believe in stating all the facts upfront and ensuring you have a clear and accurate understanding of what we offer.

As a business built on trust, we pride ourselves on being people of our word. When we make a promise, we keep it. 

 In addition to our commitment to integrity, we believe our pricing reflects the true value we provide to our clients. We are dedicated to delivering a high-quality product, starting with our brand recommendations and extending to the exceptional workmanship of our accredited installers. 

While we may not always be the cheapest or the largest company in town, we prioritise being the best. Upholding our reputation is crucial to us, as we strive to be known as the leading installers for heating and cooling solutions in Canterbury. 

 Team culture is a cornerstone of our business. Our goal was not just to create a successful company but to become the kind of employer we always aspired to work for. We envisioned this business as more than just a means to support ourselves; we aimed to build a vibrant community that others would want to join and to inspire those on a similar journey. 

We strive to create a fulfilling life through our career, rather than the other way around. Being a part of small town communities has underscored the importance of supporting local, and it motivates us to give back whenever we can.